Intercity Transit (IT) is the largest public transit agency in Thurston County. The agency operates 19 fixed bus routes throughout the urban areas of Lacey, Olympia, Tumwater and Yelm. IT also operates two express routes to Pierce County. In addition, the agency offers a robust vanpool program, door to door Dial-A-Lift services for people with disabilities, and a mix of educational programs.
Ridership peaked in 2012 at 5.45 million boardings. In 2017, IT's ridership dropped to 5.2 million boardings, decreasing for the third consecutive year. Dial-A-Lift, which makes up less than 5% of IT's ridership, continues to increase its ridership, peaking in 2017 at 180,000 boardings.
Sustainable Thurston Report Card
The Sustainable Thurston Report Card uses the per capita Intercity Transit ridership data to measure how well the Thurston region is doing at increasing the efficiency of public transportation. No targets have been established for increasing ridership.