Customer Service

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Information & Scheduling


If you have questions about anything, or would like to schedule an on-demand trip, we are here to help. Call our customer service line at 1-253-472-7846 - we want your experience to be a good one.

Translation Services


Translation services are available for non-English speaking customers.

Customer Service Hours


  • 9 am - 3 pm
  • Monday - Friday
​NOTE: If you have arranged an on-demand trip and need to cancel outside of the customer service hours call 1-888-418-2672.


Holidays


rT is closed on:
  • July 4th
  • Memorial Day
  • Labor Day
  • New Year's Day
  • Thanksgiving Day
  • Christmas Day